Projects completed with a Hitchins’ Product System to a satisfactory standard and service, will result in a Product Performance Warranty and Application Warranty being issued.
However back-up maintenance service is very important for the long term performance; strongly recommended and provided. Ask for a copy of our recommended maintenance.
Should a problem develop, ring the applicator or installer, who will promptly inspect, evaluate and carry out restoration work. Failure to obtain service would be unusual; but ring Hitchins New Zealand Limited and we will resolve.
Hitchins New Zealand Limited strongly supports and recommends preventative maintenance. We encourage you to read through this document, be aware of your responsibility and put in place a preventative maintenance programme.
Hitchins, the applicator and Property Owner all work together to provide maintenance service for your building.
PREVENTATIVE MAINTENANCE = LONG TERM PERFORMANCE